State Farm® to refund Ontario policyholders
Aurora, Ontario, December 28, 2007 - State Farm Insurance announced today it is issuing refunds to approximately 23,000
automobile insurance policyholders in Ontario as a result of an error in the application of
the Graduated Licence Discount (GLD) and Driver Inexperience Factor surcharge (DIF).
The DIF was introduced by State Farm in 1995 to work in tandem with the Graduated
Licence Discount made available under the Graduated Licensing Program.
State Farm customers who are entitled to a refund will receive written notification
beginning in January, 2008. Refunds including interest will be issued promptly and steps
have been taken to correct the error. The average refund is approximately $120.00.
State Farm customers who receive a refund and require additional information should
contact their State Farm agent.
“We apologize to our affected policyholders for any inconvenience this may have caused.
State Farm discovered this error through an internal review, and promptly reported it to
the Financial Services Commission of Ontario,” said State Farm Senior Vice President,
and Chief Agent, Bob Cooke. “We have worked quickly with FSCO, to resolve this
matter to the satisfaction of our customers.”
State Farm Insurance is the third largest auto insurer in Ontario and the fifth largest
in Canada. State Farm is also the third largest property and casualty insurer in Ontario
and the eighth largest in Canada. State Farm has been serving Canadians since 1938.
State Farm’s 507 Canadian agents currently provide insurance and financial services
ranging from mutual funds and life insurance to vehicle loans and, home and auto
insurance. For more information, please visit StateFarm.ca.
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