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Additional suggestions during the property claim process
Make Emergency Repairs to Protect Your Home From Further Damage
- Board up broken windows and openings in the roof and walls of your home. Make sure that property is secured prior to leaving.
- Since coverage has not been determined, you should consider protecting your property from further damage by removing the water, if possible.
- Take pictures of damaged property prior to repairs, and present these to your claim representative or State Farm agent.
- Keep an accurate record of repair expenditures. Submit to your Claim Representative for evaluation.
Protect your personal property from further damage:
- Separate items which may be cleaned and/or repaired from those that can't.
- List items that can't be saved (include brand name, age, today's replacement cost, model or serial number). You can provide the information your Claim Representative needs to settle your Claim by filling out a Personal Property form (for Canada, select "CN").
- Do not discard items for which you will submit a claim until a claim representative says it's okay.
- Take pictures of damaged property and present these to your claim representative or State Farm agent.
- State Farm Replacement Service is a unit that assists you to quote and replace your personal property that was lost, stolen or damaged resulting in a claim.
If your home is uninhabitable:
- Advance payment for living expenses may be available.
- Find temporary housing for you and your family.
- Keep all receipts associated with the temporary housing, meals, and other miscellaneous expenses which are in addition to your regular expenses.
- DO NOT enter into long-term leases until you talk to a State Farm representative.
Make an inventory:We want to handle your claim as quickly as possible, but you can help by making an inventory of your damage and your damaged property:
- The inventory should be room-by-room, giving complete descriptions of the damaged property.
- The description should include brand names, model numbers, age, purchase price, and place of purchase.
- Other information may be necessary on certain kinds of property.
- This list will help our claim representative in handling your claim. An inventory form is available.
- For your future protection, it would be a good idea to make a detailed inventory of all your personal belongings. A photographic record of all items is very valuable when it comes to settling claims.