Response and Recovery

State Farm® is committed to helping you in your greatest time of need. We have the largest catastrophe workforce of all insurers. Today's State Farm Catastrophe Team, a dedicated, mobile workforce is specially trained to handle catastrophe claims and is prepared to go anywhere in the country within hours of being notified.

The team is fully equipped to respond to our customers' claim needs even in the face of environmental challenges. The team members are equipped with cell phones, wireless laptops, and GPS devices to enable them to communicate and navigate effectively in damaged areas.

Do you know what to do after a disaster?
Learn more about what to do after a disaster

Do you need to report your damage?
Learn more about reporting damage

Are you wondering how the catastrophe claim process works?
Learn more about the catastrophe claim process

Provinces have emergency agencies which offer information and resources for their respective provinces. Further information about these agencies can be found by accessing the following webpages:

  • Additional information can also be found by accessing the Canadian Red Cross.