Vehicle Damage Claims

  • Review your policy for specific coverage information.
    • You will be asked to provide vehicle damage information and current vehicle location.
  • If your car is damaged as a result of a loss, you will receive information on our recommended repair facilities, if available in your area. If you have not selected a recommended repair facility other options may be provided.
    • You have the ability to select the repair facility that meets your vehicle repair needs.

Start a Claim

Go to the Claim Centre

What to Expect

  • We or a participating recommended repair facility will provide you with an appraisal of damage.
  • Only you can authorize repairs to your vehicle.
  • Payment is based on a repair estimate using prices and labour rates which are competitive in your local area.
  • You are free to select repair facilities that do not have agreements with us. Not all repair facilities charge the same amount for vehicle repairs. Any additional payment will be based upon supplemental amounts agreed to by us. You may be responsible for any amounts not agreed to by us. This may include, but may not be limited to, storage fees and rental expenses.
  • If at any time, you or your repair facility discovers additional damage, please contact your claim handler for additional consideration.
  • If your vehicle is deemed a total loss, your claim payment will be based on the current market value of a vehicle similar to yours, with applicable adjustments for your vehicle's condition.

Why Us?

We've always based our business on one principle: integrity. We'll make sure you get your life back on track in case the unexpected happens.

Learn more about us