Terms of Use for Statefarm.ca®

This document outlines the terms and conditions relating to your use of statefarm.ca and provides additional information about the relationship between State Farm® and Desjardins. These terms and conditions are applicable to your use of this site regardless of how you accessed it. If you do not wish to be bound by these terms and conditions, please discontinue using and accessing this site immediately.

Please note that, as of January 1, 2015, State Farm branded policies have been underwritten by Certas Home and Auto Insurance Company. Life insurance products are manufactured and issued by Desjardins Financial Security Life Assurance Company.

Provinces Included

We operate only in Alberta, New Brunswick, and Ontario. All information on statefarm.ca applies only to those provinces. Information on statefarm.ca is not intended for any other province or country.

Your Use of This Site

You may not use this site to engage in any illegal activity. You may not use this site to engage in conduct that is defamatory, libelous threatening or harassing or that infringes on a third party's intellectual property or other proprietary rights. In the event that you engage in activity that is illegal, defamatory, libelous, threatening, or harassing, we reserve the right to disclose any information you provide through the use of this site or other electronic sites or applications to law enforcement authorities as deemed appropriate in our sole discretion. You agree that any information you provide through this site will be truthful and accurate.

SMS Texting Terms and Conditions for Agent Alerts Service

We offer both one-time text message programs as well as subscription text services. For more information, please visit SMS Texting Terms and Conditions.

Emails to State Farm Addresses

Our email system is a private email system intended only for purposes authorized by us. You are not authorized to send numerous unsolicited commercial email messages to any email addresses at @statefarm.ca. We reserve the right to take actions as may be necessary to prevent misuse of our email system by unauthorized parties.

Disclaimer of Warranties

Any information, services, materials, software, calculators, or other items on this site are provided "as is," without any warranty of any kind, either expressed or implied, including without limitation the implied warranties of merchantability and fitness for a particular purpose. We do not warrant that this site will be uninterrupted or error-free. Any risk arising out of use or performance of the information, services, materials, software, calculators, or other items remains entirely with you. Under no circumstances will we be liable for any damages whatsoever arising out of the use or performance of the information, services, materials, software, calculators, or other items.

Secured Areas/Passwords

Some portions of this site are restricted and require authorization for access. Unauthorized use of or access to these areas is prohibited. Actual or attempted unauthorized use of or access to such areas may result in criminal and/or civil prosecution. Attempts to access such areas without authorization may be viewed, monitored, and recorded and any information obtained may be given to law enforcement organizations in connection with any investigation or prosecution of possible criminal activity on this system. If you are not an authorized user of such areas or do not consent to continued monitoring, you should not attempt to access such areas.

If you are an authorized user of any restricted area, you are responsible for maintaining the security/confidentiality of your password. DO NOT SHARE YOUR PASSWORD WITH ANYONE. We will not ask you for your password. If you know or suspect that your password has been compromised, change your password immediately. If you suspect any unauthorized activity related to your account, you should contact us.

State Farm Intellectual Property Rights

The State Farm three oval logo, the terms "State Farm", "State Farm Insurance®", and the phrases "Like a good neighbour, State Farm is there®", "Invest with a Good Neighbour®", "24 Hour Good Neighbour Service®", "statefarm.ca®", as well as all logos and graphics using the State Farm name are the intellectual property of and/or federally registered trademarks/servicemarks owned by the State Farm Mutual Automobile Insurance Company and its affiliated organizations. State Farm may possess intellectual property rights in other logos, words, or phrases not listed here. Intellectual property rights of third parties may apply where noted. Except where otherwise indicated, all materials on this site, including but not limited to, graphics, text, software, audio, video, and files, are the property of State Farm and are protected by copyright or other intellectual property laws.

State Farm has licenced the use of the State Farm three oval logo, the term "State Farm", and other State Farm owned trademarks to Certas Home and Auto Insurance Company, Desjardins Financial Security Life Assurance Company and State Farm Investor Services (Canada) Co., and Zag Bank.

State Farm reserves all rights to its intellectual property. You may print out a single copy of pages on this site for your personal, non-commercial use, provided that all copyright, trademark, or other notices are retained. ALL OTHER USES ARE PROHIBITED.

You are not authorized to use any portion of this site or any other State Farm intellectual property on any other site, in the meta-tags of any other site or in any other materials. You may not modify, publish, create derivative works, copy, distribute, or otherwise use any of this site's content or frame this site within any other site.

Links To/From Other Sites

For your convenience, we may provide links to other websites that we do not maintain. You should not interpret any link to/from other sites as indicating that we sponsor or endorse the sites or their materials or that the sites are affiliated with us in any manner. We are not responsible for anything contained on such sites and we make no warranties or representations about the contents, products, or services offered on such sites.

Availability of Products and Services

Not all of the products or services described on this site are available in all provinces. You may not be eligible for all products and services and we reserve the right to determine such eligibility as permitted by law. Where noted, certain products or services may be subject to specific terms, conditions, representations, or agreements. The portions of this site related to such products and services provide additional information about terms, conditions representations, agreements, eligibility, and availability.

Other Agreements

These "terms and conditions" apply to your use of this site and do not change or alter any other contract or agreement between you and us.

Insurance Quotes/Coverages

At this time, online quotes may not be available for all provinces, products, services, or coverage selections. For additional information about products, services, or coverage selections otherwise offered by us, please contact a State Farm agent.

All quotes generated by this site are estimates based upon the information you provide and are not a contract, binder, or agreement to extend insurance coverage. Any coverage descriptions provided on this site are general descriptions of available coverages and are not a statement of contract. To obtain coverage, you must submit an application to us. All applications are subject to underwriting approval. Coverages and availability may vary by province and minimum coverage limits may be available in your province. For additional information, please contact a State Farm agent.

Online Claims Submissions

If you are our customer, you may elect to report an insurance claim online where available. Your submission does not commit us to coverage for this loss. Information you submit regarding your insurance policy and the loss is subject to review and verification. We reserve the right to request additional information prior to reaching a decision on the claim. A claims representative will be communicating with you regarding your claim. All policy provisions contained in your policy remain in effect. If you have any questions concerning the coverage afforded by your policy, please contact your State Farm agent.

Changes to This Document

The content of this site and of these "terms and conditions" are subject to change without prior notice.

Additional Information About Us

Licence Information

Certas Home and Auto Insurance Company
Desjardins Financial Security Life Assurance Company
State Farm Investor Services (Canada) Co.
Zag Bank

Contact Information

Please contact us for additional information.