Here You'll Learn the Ins and Outs of Auto Insurance Claims

Accidents do happen, and we want to be sure you and anyone else involved are safe from harm. Here's what to do immediately after an auto accident.

Start a Claim

Go to the Claims Centre

How to Report an Auto Insurance Claim

To start the auto claims process, contact 800-STATE-FARM (800-782-8332), report a claim online or contact your State Farm® agent.

Accident Outside of Canada?

If you are a Canadian policyholder who would like to file a claim from outside of Canada, please contact your State Farm agent or call us direct at 888-999-0750 for an auto claim.

Important Things to Remember

  • Take reasonable steps to protect your vehicle from further damage.
  • Make sure to tell us where your vehicle is located.
  • Review your policy for specific coverage information.
  • Check out our Auto Damage Service Program for more information.

If Someone Files a Claim Against You

  • Contact your Agent or claims representative; State Farm will conduct an investigation to assess those allegations.
  • Subject to the terms and conditions of your policy, State Farm will pay those claims that you are legally liable to honour.

If Anyone Is Injured

  • If you or your passengers have applicable medical payments or personal injury coverage, injury-related bills will be paid according to the terms and conditions of your policy.
  • Auto Liability Coverage may protect you if you damage someone else's property or cause injury to others.

Settling a Claim

  • We'll pay to repair, replace, or furnish the agreed upon actual cash value of your property, subject to the terms and conditions of your policy.
  • If applicable, check with your lienholder (if you've financed or owe money on a car) about how they handle claim payment; we may be required to protect them as well.
  • Contact your State Farm Agent or claims representative with questions.
  • This is only a general description of coverages and is not a statement of contract. Details of coverage or limits vary in some provinces. All coverages are subject to the terms, provisions, exclusions and conditions in the policy itself and in any endorsements.

Why State Farm®?

State Farm has always based its business on one principle: integrity. We'll make sure you get your life back on track in case the unexpected happens.

Learn more about State Farm